What do I need to set up ticketing on DEMFATI?
You need a business profile with linked bank details and an event created on dashboard.demfati.com. Then, configure ticket types and prices in the event’s “Ticketing” section.
Can I offer different ticket types for my event?
Yes, you can create multiple ticket types (e.g., General, VIP) with different prices in the ticketing settings.
How do attendees purchase tickets for my event?
Attendees can buy tickets via DEMFATI.COM or by messaging DEEVA on WhatsApp at +2349131383801 with the event name or ticket code.
Is there a fee for setting up ticketing on DEMFATI?
Setting up ticketing is free, but DEMFATI may charge a small transaction fee per ticket sold. Check the platform for details.
How do I track ticket sales for my event?
Log in to dashboard.demfati.com, go to your event, and view sales data in the “Ticketing” or “Wallet” section.
How do I start a voting contest on DEMFATI?
Log in to dashboard.demfati.com select your event, go to the “Voting” section, add contestants, set rules, and save.
Can I charge for votes on DEMFATI?
Yes, you can set a fee for votes in the voting settings, or offer free voting depending on your event’s needs.
How do voters cast their votes?
Voters can use DEMFATI or message DEEVA on WhatsApp at +2349131383801 with the contestant code to cast votes.
Can I limit the voting period for my contest?
Yes, you can set a start and end date for voting in the event settings on the dashboard.
How do I view voting results?
Check real-time voting results in the “Voting” section of your event on dashboard.demfati.com.
What details are needed to add an event on DEMFATI?
You need the event name, date, time, location, description, and optional images or ticketing settings.
Can I add an event without a business profile?
No, you must create a business profile first at Demfati Dashboard.
How do I make my event discoverable on DEMFATI?
Use descriptive titles, keywords like “event in [location],” and high-quality images in the event setup.
Can I set up ticketing or voting when adding an event?
Yes, you can configure ticketing or voting in the event settings during or after creation.
How do I change the date of an event on DEMFATI?
Log in to dashboard.demfati.com go to “Events,” select your event, click “Edit,” and update the date.
Will attendees be notified if I edit my event?
You should manually notify attendees of significant changes like date or location.
Can I edit an event after tickets are sold?
Yes, but avoid changing critical details like time or venue to prevent confusion.
How do I update my event’s description?
Access the event’s “Edit” page on the dashboard and revise the description field.
What if I can’t save my event changes?
Ensure all required fields are complete. Contact DEMFATI support if issues persist.
What happens when I delete an event on DEMFATI?
The event and its associated data, like tickets or votes, are permanently removed.
Can I delete an event with active ticket sales?
You must resolve or refund ticket sales before deleting the event.
How do I delete an event?
Log in to dashboard.demfati.com go to “Events,” select the event, and click “Delete.”
Will deleting an event notify attendees?
No, you should inform attendees separately about cancellations.
Can I recover a deleted event?
No, deleted events cannot be restored, so proceed carefully.
What is a custom link on DEMFATI?
A custom link directs attendees to your direct event page. E.g: [myevent.demf.site]
How do I add a custom link to my event?
Log in to dashboard.demfati.com edit your event, and enter the URL in the “Custom Link” field.
Can I change the custom link after adding it?
Yes, revisit the event’s “Edit” page and update or remove the URL.
Why isn’t my custom link working?
Ensure the URL is correct and doesn't include “http://” or “https://”. Test it before saving.
What do I need to add a business on DEMFATI
You need a DEMFATI account, a business name, description, contact details, and a logo. Log in at dashboard.demfati.com to start.
Can I add multiple businesses to one DEMFATI account?
Yes, you can manage multiple businesses under a single account via the “Businesses” tab on the dashboard.
How long does it take to add a business?
Adding a business takes about 5 minutes, depending on how quickly you input details like name and logo.
Is there a cost to add a business on DEMFATI?
Creating a business profile is free, but ensure your account is verified to access all features.
Why should I add a business to DEMFATI?
Adding a business allows you to create events, sell tickets, set up voting, and reach a wider audience through the platform.
How do I update my business logo on DEMFATI?
Log in to dashboard.demfati.com, go to “Businesses,” select your business, click “Edit,” and upload a new logo.
Can I change my business name after adding it?
Yes, you can edit the business name in the “Edit” section of your business profile on the dashboard.
Will editing my business affect my events?
No, editing business details like name or logo won’t impact existing events or ticketing setups.
How often should I update my business profile?
Update your profile whenever your contact info, branding, or services change to keep it accurate.
What if I can’t save changes to my business?
Ensure all required fields are filled correctly. If issues persist, contact DEMFATI support for help.
What account details are required for my DEMFATI business?
You need your bank name, account number, and any other details requested in the “Account Details” section.
Is it safe to add my bank details on DEMFATI?
Yes, DEMFATI uses secure encryption to protect your financial information.
Can I add multiple bank accounts to one business?
Currently, only one bank account can be linked per business for withdrawals.
How do I know my account details are saved correctly?
After saving, check the “Account Details” section on dashboard.demfati.com to confirm.
Why do I need to add account details?
Account details are required to receive payments from ticket sales or voting contests on DEMFATI.